Torque360 vs Shop boss

Auto Repair Software Comparison

If you’re looking for a Shop boss alternative or ready to switch from Shop boss, this auto repair software comparison gives you a clear, side-by-side look at how both platforms handle inspections, estimates, invoicing, and payments. See which one fits the way your shop actually runs.

auto repair estimating software

Why Shop Owners Start Looking for a Shop boss Alternative

Most shops don’t go looking for new software because things are going great. They start looking when the same problems keep showing up. Inspection findings that don’t carry into estimates. Approvals that stall because a customer never got a text. Invoices that have to be manually re-entered into QuickBooks. No clear view of which tech is behind and which bay is sitting idle. If any of that sounds familiar, you’re in the right place. This page compares Torque360 and Shop boss across the workflows so that you can make the call with full information.

Torque360 vs Shop boss

Feature Comparison

Torque360 and Shop boss both cover core shop management tasks. The difference shows up in workflow connectivity. Torque360 connects inspections, estimates, repair orders, invoicing, payments, and reporting inside one system. Jobs move through without manual handoffs between tools.

Torque360 starts at $99/month and includes QuickBooks integration, technician reports, an invoice editor, barcode scanning, marketing automation, phone support, and customized onboarding.

More Features at a Lower Price
Features
$99.9 /month
Recommended
Shop Boss
$199 /month
VIN Decode
Repair Order Workflow
Inventory Management
Purchase Orders Management
Employee & Job Time Clock
Digital Vehicle Inspection
Advanced DVI Features
Advanced Reports
Technician Reports
QuickBooks Integration
Parts Ordering Integration
Invoice Editor
Barcode Scanning
Marketing Automation
Phone Support
Live Chat Support
Customized Onboarding
WHAT TO CONSIDER BEFORE YOU CHOOSE
Common Considerations When Evaluating Alternatives

When exploring alternatives, shop owners often look beyond features and focus on how a system fits into their daily workflow.

Flexibility of Plans

Subscription structure and contract terms can affect how easily a platform adapts as your shop grows with you.

Torque360 Approach
Offers month-to-month subscription options (based on plan), allowing shops to scale usage without being tied to rigid long-term agreements.

Pricing Structure

Pricing tiers and add-ons can impact total cost as additional features are required over time for growth.

Torque360 Approach
Gives clearly defined pricing tiers with core functionality included, reducing reliance on additional add-ons for everyday operations.

Technician Visibility

Limited access to technician activity can make it difficult to track job progress and team performance.

Torque360 Approach
Gives a dedicated Technician Portal that helps you see what’s happening with job details, parts, and notes, while allowing real-time tracking of job progress.

Workflow Continuity

Disconnected systems between inspections, estimates, approvals, and invoicing can create operational delays.

Torque360 Approach
Connects inspections, estimates, repair orders, & invoicing within a single system, helping reduce the need to switch tools & manage jobs more efficiently.

Customer Communication

Managing customer communication across approvals, updates, and follow-ups can require manual effort.

Torque360 Approach
Supports automated reminders, job updates, and review requests through SMS and email, helping improve communication consistency.

Reporting & Business Visibility

Access to real-time operational data is important for tracking performance and making decisions.

Torque360 Approach
Gives built-in reports with real-time insights into revenue, technician performance, & job activity, helping you see what’s happening & monitor operations.

THE TORQUE360 ADVANTAGE
How Torque360 Handles the Full Job Cycle

Feature lists show what a platform includes. Workflow depth shows how well those features actually work together. Torque360 is built around connected workflows.

Torque360 Includes Advanced Digital Vehicle Inspections

Torque360’s DVI connects inspection findings directly to estimates and repair orders. Service advisors never re-enter the same information twice. Shops using connected DVI see fewer missed line items and faster customer approvals.

  • Photo and video attachments

  • Voice notes on inspection items

  • Cause and correction documentation

  • Digital approvals and signatures

  • Custom inspection templates

TorquePay Handles Payments for Auto Repair Shops

TorquePay lets repair shops collect payment directly inside Torque360. No third-party terminal, no manual reconciliation. Customers get a secure payment link by SMS or email and can pay without calling back or coming in.

  • Digital payment processing

  • E-signature support

  • Payment links via SMS and email

  • QuickBooks transaction sync

  • Faster payment collection workflows

Estimate-to-Invoice Workflow in Torque360

Torque360 connects inspections, estimates, approvals, repair orders, invoicing, and payments inside one workflow. A repair order moves from inspection to approved estimate to invoice to payment without leaving the platform.

  • Estimate-to-invoice conversion

  • Integrated digital approvals

  • Repair order tracking

  • Parts ordering integration

  • Invoice customization

  • QuickBooks synchronization

Torque360 Includes Reporting for Shop Owners

Torque360 includes built-in reporting that gives shop owners a real-time view of revenue. It also includes technician productivity and job throughput, all in one place.

  • Revenue trends

  • Technician productivity

  • Labor profitability

  • Accounts receivable

  • Job completion times

  • Shop activity metrics

How Do You Switch from Shop boss to Torque360?

Switching from Shop boss to Torque360 is handled by a dedicated onboarding team that manages data migration, workflow configuration, and training. Your shop goes live with minimal downtime.

Data that can typically be transferred includes:

  • Customer profiles

  • Vehicle history

  • Parts & supplies

best auto repair estimate software

How Real Shops Use Torque360

Get real help, in real time, from a team that understands your workflow and helps keep your operations running without interruptions.

“Torque360 changed everything for us. On long projects, nothing gets lost anymore. Labor, parts, approvals, it’s all there. Since using it, I haven’t lost a single cent.”

— Artur Pires, Co-Owner

75%

Missed Revenue Prevented

2x

Increase in Project Visibility

“Torque360 helped us bring everything into one place. Jobs, parts, and invoices are easier to manage, and the shop runs more smoothly day to day. It gives us the structure we needed.”

— Cauy Cuthbertson, Owner 

100%

Centralized Shop Workflows

3x

Boost Operational Efficiency

“We were doing estimates and tracking jobs manually, and it caused delays and confusion. Now with digital estimates and invoicing, everything is faster and more organized.”

— Himel, Owner

50%

Faster Estimate & Job Processing

1.2x

Higher Customer Capacity

Hear from Thousands of Shops Using Torque360

FLEXIBLE ACROSS AUTOMOTIVE INDUSTRIES

Built for a Wide Range of Automotive Businesses

Torque360 supports a wide range of automotive businesses with workflows designed to handle different service types and operational needs.

Auto Repair

Motorcycle Repair

Truck Repair

Oil Change

Tire Repair

Mobile Mechanics

G2 Award Badge for User Love in Auto Repair Shop Software
5-Star Rating for Auto Repair Shop Software
Reviews for Auto Shop Software from software suggest
5-Star Rating for Auto Repair Shop Software
5-Star Rating for Auto Repair Shop Software
5-Star Rating for Auto Repair Shop Software
5-Star Rating for Auto Repair Shop Software
5-Star Rating for Auto Repair Shop Software
5-Star Rating for Auto Repair Shop Software
Ready to Switch from Shop boss to Torque360?

See how Torque360 handles inspections, approvals, invoicing, payments, and reporting inside one connected platform. Book a demo and walk through the workflow with your shop’s use case.

Frequently Asked Questions

Torque360 provides phone support and live chat support on all plans. Torque360 includes phone support at every pricing tier, not just premium ones. Customized onboarding is also included from day one, covering setup, workflow configuration, and hands-on training.

Switching from Shop boss to Torque360 is managed by a dedicated onboarding team. They handle data migration, workflow setup, and training before your shop goes live. Customer profiles, vehicle history, parts, and supplies are all transferable. The process is structured to minimize downtime so your shop keeps running during the transition.

Torque360 is designed to manage key shop operations such as estimates, repair orders, invoicing, inspections, and payments within a connected system, helping reduce the need to rely on multiple tools.

Torque360 supports multiple users across all plans, with co-user limits varying by tier. The Starter plan at $99.99/month (billed annually) includes up to 5 co-users, which covers most small independent shops with a few technicians and a service advisor. The Turbo plan at $199.99/month (billed annually) unlocks unlimited co-users, making it the right fit for larger shops with multiple bays and front-desk staff. 

Torque360 is trusted by over 1,000 auto repair shops and has earned recognition across the industry’s most credible software review platforms. On Capterra, it holds a 4.9-star rating and has been named to the 2026 Shortlist as well as recognized as a 2026 Best Value pick, two distinctions that reflect both user satisfaction and competitive pricing. Software Advice named Torque360 a 2026 Front Runner, a ranking driven entirely by verified user reviews. On G2, it carries the “Users Love Us” badge.

Yes, Torque360 is a strong Shop boss alternative for diesel and truck repair shops. The platform supports truck repair operations and includes customizable repair orders and multi-vehicle support, both important for diesel shops managing heavy-duty vehicles with complex service needs. Features such as technician tracking, advanced DVI, and QuickBooks integration are equally relevant to diesel repair workflows.

Price is just one factor. When comparing Torque360 vs Shop boss, shops should also evaluate workflow connectivity, whether inspections automatically feed into estimates and repair orders. Other key comparison points include QuickBooks integration availability, technician productivity tracking, advanced DVI capabilities, access to phone support, and the quality of onboarding. Shop boss starts at $199/month but lacks several features Torque360 includes at $99/month, such as QuickBooks sync, invoice editing, technician reports, barcode scanning, marketing automation, and phone support.

Yes. Torque360 supports data migration from Shop boss as part of its onboarding process. A dedicated onboarding team transfers customer profiles, vehicle history, parts, and supplies before your shop goes live. This reduces manual re-entry and helps ensure continuity of service records during the switch.