Nothing needs connecting. The lookup runs on the vehicle field of every estimate and repair order in Torque360 by default, with no API key to paste, no separate subscription to buy, and no onboarding task sitting on somebody’s list.

Type the 17-character VIN, or a plate number paired with its registration state. Advisors taking a booking over the phone reach for the plate because a customer can read it off a registration card without walking out to the windshield.

Year, make, model, sub-model, and engine are written into the vehicle record from CARFAX data. Nobody types a trim level, and nobody has to pick between two engine options offered on the same model year and hope they chose correctly.

The CARFAX service history is available on the repair order itself. A service advisor writing the repair order reads what other shops have reported against that VIN without switching to a separate site and losing the thread of what they were doing.

The estimate, the faster digital vehicle inspections, and the parts search all inherit the confirmed vehicle’s information. That removes the most common cause of a wrong parts order, which is rarely a bad supplier and usually a vehicle entered incorrectly at intake.

CARFAX integration runs inside Torque360 without a second subscription, a second login, or a setup task handed to somebody at the front desk. A shop already managing a parts portal, a labor guide, and an accounting login does not take on another.

The CARFAX integration is available across Torque360 pricing plans rather than held back for a higher tier. Standard usage carries no charge per lookup, so advisors run it on every car instead of saving it for the jobs that seem to warrant it.

What leaves Torque360 is vehicle-level and shop-level: the VIN, the mileage, and the service record. Nothing that identifies the customer goes with it, which answers the question owners raise first when a third-party lookup is put in front of them.

The vehicle pulled from CARFAX carries into the estimate, the inspection, the parts search, the repair order, and the invoice. One accurate entry at intake stops the same wrong trim repeating itself at four later stages.

Plenty of customers cannot locate a VIN and cannot name their engine or trim, especially on a car they bought used. Plate and state lookup closes that gap at the counter and on the phone, which is where vehicle detail usually gets lost.

Truck, motorcycle, RV, and powersports shops feel the unknown vehicle problem harder because their advisors see any given model far less often. Torque360 covers those shop types on the same platform rather than treating them as an exception.