How a 3-Person Shop Runs Like a Dealership with Torque360

Discover how Cutthroat Customs simplified operations and brought dealership-level organization to a small but growing powersports shop.

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Introduction

Founded in 2019 by Cauy Cuthbertson, Cutthroat Customs began as a passion project with a clear goal: to create a true one-stop shop for motorcycles and powersports enthusiasts. By 2020, that vision became reality.

Based in Grande Prairie, Alberta, Cutthroat Customs offers a wide range of services, including diagnostics, routine maintenance, custom builds, painting, and fabrication. Despite operating with a small team, the shop is known for delivering high-quality work and personalized service.

The Challenge

As Cutthroat Customs continued to grow, managing daily operations became increasingly difficult.

Invoices, parts, and performance metrics were tracked across scattered processes, making the organization time-consuming and inefficient. Job progress and customer communication slowed as the team switched between tools and manual workflows.

The shop needed a professional, easy-to-use system that could centralize operations, without the high costs or complexity typically associated with dealership-level software.

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Mobile App

Customer Quote

“Torque360 changed everything for us. On long projects, nothing gets lost anymore. Labor, parts, approvals, it’s all there. Since using it, I haven’t lost a single cent.”

“Torque360 helped us bring everything into one place. Jobs, parts, and invoices are easier to manage, and the shop runs more smoothly day to day. It gives us the structure we needed without the complexity of dealership software.”

“Torque360 helped us bring everything into one place. Jobs, parts, and invoices are easier to manage, and the shop runs more smoothly day to day. It gives us the structure we needed without the complexity of dealership software.”

Cauy Cuthbertson

Owner, Cutthroat Customs

Mobile App
Mobile App
Why Torque360 Works for Cutthroat Customs

Torque360 keeps diagnostics, maintenance, and custom builds organized in one system, so work stays structured from intake to invoice.

Labor and parts are tracked together as jobs progress, reducing missed items and manual follow-ups.

Jobs, invoices, and documentation live in one place, allowing a three-person team to operate smoothly without switching tools.

Clear work orders and invoices help customers understand services and approvals without confusion.

All-in-One-Shop Management Software

Torque 360 is the most affordable cloud-based shop management software that helps shops with scheduling, invoicing, parts ordering, and much more. You can easily replace manual practices with one connected platform designed for auto repair businesses.